Nightwatch

Title: nightwatch
Rating: crew
Department: hotel
Reports to: hotel manager/ corporate hotel manager/ captain
Cabin: shared
Uniform male: black trousers, black closed-toe shoes, black socks, black belt
Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

EXPERIENCE/ SKILLS/ CHARACTER

• Must have skills in public relations which demands an excellent command of English and/or German language;
• Must have minimum two (2) years vessel experience;
• Must have typing skills;
• Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System;
• Ability to communicate with all levels of personnel and passengers;
• Should be reliable and able to work unsupervised;
• Must be able to work flexible time schedule and to the Company’s standards.

DUTIES AND RESPONSIBILITIES

• Be friendly to passengers and crew as well as focused on job tasks;
• Carry out hourly safety inspections to specific check points as outlined in the Hotel Management Manual;
• Report all unusual matters;
• Be available on switchboards when at front office desk/ vessel’s reception;
• Assist Front Office personnel in guests’ administration;
• Assist with check-in/ check-out during the unusual hours;
• Assist Restaurant in preparation of breakfast set-up during early morning hours;
• Assist Laundry in filling washing machines and tumblers;
• Be aware and follow security/fire/safety procedures according to the Vessel’s standards and regulations;
• Follow the uniform dress code at all times whilst on duty and act in a responsible and professional manner;
• Report/forward all matters to Hotel Manager and/or Captain.

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