Nightwatch

Title: nightwatch
Rating: crew
Department: hotel
Reports to: hotel manager/ corporate hotel manager/ captain
Cabin: shared
Uniform male: black trousers, black closed-toe shoes, black socks, black belt
Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

 

EXPERIENCE/ SKILLS/ CHARACTER

  • Must have skills in public relations which demands an excellent command of English and/or German language;
  • Must have minimum two (2) years vessel experience;
  • Must have typing skills;
  • Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System;
  • Ability to communicate with all levels of personnel and passengers;
  • Should be reliable and able to work unsupervised;
  • Must be able to work flexible time schedule and to the Company’s standards.

 

DUTIES AND RESPONSIBILITIES

  • Be friendly to passengers and crew as well as focused on job tasks;
  • Carry out hourly safety inspections to specific check points as outlined in the Hotel Management Manual;
  • Report all unusual matters;
  • Be available on switchboards when at front office desk/ vessel’s reception;
  • Assist Front Office personnel in guests’ administration;
  • Assist with check-in/ check-out during the unusual hours;
  • Assist Restaurant in preparation of breakfast set-up during early morning hours;
  • Assist Laundry in filling washing machines and tumblers;
  • Be aware and follow security/fire/safety procedures according to the Vessel’s standards and regulations;
  • Follow the uniform dress code at all times whilst on duty and act in a responsible and professional manner;
  • Report/forward all matters to Hotel Manager and/or Captain.

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