Laundry steward/ess

Title: laundry steward
Rating: crew
Department: cabins
Reports to: head cabin steward/ assistant head cabins/ supervisor cabins
Cabin: shared
Uniform male: black trousers, black closed-toe shoes, black socks, black belt
Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

EXPERIENCE/ SKILLS/ CHARACTER

• Must have experience onboard vessels or in hotels in laundry facilities;
• Must be able to deal with passengers in a professional manner;
• Must have English and/ or German language skills;
• Must be reliable and able to work unsupervised;
• Must be able to work flexible time schedule and to the Company’s standards.

DUTIES AND RESPONSIBILITIES

• Be friendly to passengers and crew as well as focused on job tasks;
• Cleaning and ironing of passenger laundry to the Company’s standards;
• Cleaning and ironing of the vessel’s linen, forwarded by restaurant or cabin crew members;
• Responsible for the cleanliness and maintenance of all laundry equipment that he/she is working with;
• Be responsibly minded for the breakage and loss of any equipment;
• Follow the Head of Departments instructions, cooperate and be a good team worker;
• Be aware and follow security/ fire/ safety procedures according to the Vessel’s rules and regulations;
• Attend departmental meetings and training when requested;
• Always be clean and follow the vessel’s uniform code whilst on duty;
• Have at all times short and clean fingernails, have trimmed and clean haircut for men and moderate hairstyle for women, be aware of personal hygiene at all times;
• Assist with loading of provisions and/or luggage when necessary;
• Welcome passengers at embarking/ disembarking when necessary;
• Explain some of the facilities onboard and emergency procedures.

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