Cabin Steward/ess

Title: cabin steward
Rating: crew
Department: cabin
Reports to: head cabin steward/ cabin steward supervisor
Cabin: shared
Uniform male: black trousers, black closed-toe shoes, black socks, black belt
Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

EXPERIENCE/ SKILLS/ CHARACTER

• Must have experience onboard vessels as hotel chambermaid;
• Must be able to deal with passengers in a professional manner;
• Must have English and/ or German language skills;
• Must be reliable and able to work unsupervised;
• Must be able to work flexible time schedule and to the Company’s standards.

DUTIES AND RESPONSIBILITIES

• Be friendly to passengers and crew as well as focused on job tasks;
• Twice daily cleaning and servicing of passengers’ cabins according to the Company’s standards;
• Cleaning of corridors in passenger accommodation;
• Welcome passengers at embarking/ disembarking when necessary;
• Explain some of the facilities onboard and emergency procedures;
• Responsible for the cleanliness and maintenance of all equipment and any other Vessel’s property that he/she is working with;
• Be responsibly minded for the breakage and loss of any equipment;
• Follow the Head of Departments instructions, cooperate and be a good team worker;
• Be aware and follow security/ fire/ safety procedures according to the Vessel’s rules and regulations;
• Attend departmental meetings and training when requested;
• Always be clean and follow the vessel’s uniform code whilst on duty;
• No visible piercing whilst on duty other than regular female stud earrings;
• No visible tattoos whilst on duty;
• Have at all times short and clean fingernails, have trimmed and clean haircut for men and moderate hairstyle for women, be aware of personal hygiene at all times;
• Assist with loading of provisions and/or luggage when necessary;
• Perform all duties assigned efficiently, follow the Company’s standards, adhere to procedures of the training manual.

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