Head Waiter/ess

Title: Head Waiter

Rank: Crew

Department: Restaurant

Main function: Operation of the Restaurant and all other passenger food outlets

Reports to: Maitre d’hôtel, Hotel Manager

Direct Subordinates: Waiters, Utilities

Next in Command: Waiters

Cabin: Shared


  • Must have excellent command of the English and/or the German language
  • Must have a minimum of two years of experience, preferably on a cruise ship
  • Must have knowledge of table reservation systems, special diets and ethnic foods
  • Must have the ability to communicate with all levels of personnel and passenger
  • The ability to lead Waiters must be apparent
  • Must be able to relief the Assistant Maitre d’hôtel for holidays or sick leave.


The Restaurant and all passenger areas where Food Service activities take place


  • Be friendly to passengers and crew as well as focused on your work, this will result in good teamwork with best achievements in guest satisfaction.
  • Ensure that all necessary tasks are performed in order to maintain maximum cost control.
  • Ensure that the requested sitting system as well as the open seating system is followed and managed correctly.
  • Ensure that all Dining Room Waiters are at all time up to standard in regards to food and beverage service within the Dining Room.
  • Ensure that all crew in the restaurant section work according to vessel sanitation standards set in the Hotel Management Manuals.
  • Existing staff needs to be re-trained on a regular basis.
  • To be aware and follow security/fire/safety procedures according to the Ship’s rules and regulations.


  • Ensure that Waiters and Utilities receive all information they need to perform their duties in a proper manner, including passenger numbers, VIP info, company regulations and all information related to restaurant passenger service.
  • Ensure that communication between Restaurant and other Ship’s Departments are maintained at all times.
  • Ensure that restaurant notice board is neat and updated at all times.


  • Ensure that service in restaurants is carried out according to standards set out in the Hotel.
  • Management Manuals.
  • The Head Waiter has to contact (verbally) all passengers as often as possible, and at least once a day to receive any comments and/or complaints.


  • Lead subordinates successfully into productive working methods by setting an example and utilizing all available management tools (Hotel Management manuals)
  • Ensure that the set standards are kept and staff members work according to their respective job descriptions and time schedules.


Black Trousers,  Black Socks, Black Closed Toe Shoes, Black Belt

Black Skirt, Natural Tights, Black Closed Toe Shoes

Back to all jobs

Fill in the form and apply instantly for a job!

Drop a file here or click to upload Choose File
Maximum upload size: 5.24MB

By checking this box, I confirm that Cruisinc Group, PO Box 56269, 3305 Limassol, Cyprus, (Registered Office - 3 Thalia Street, 2nd Floor Office 210-212, 3011 Limassol, Cyprus) as a data controller, may process all my personal data that I provide in my application, for the purposes of recruitment and the associated tasks to the complete the hiring process. At the same time, I agree that the controller may also process my personal data through a data processor – an affiliated company of the Cruisinc Group, or provide, or make such data available to such companies under the terms and conditions set out by the Personal Data Protection Act. This consent is provided for an unlimited period until it is revoked. The personal data may be modified or supplemented, and the consent to processing thereof may be revoked by sending an e-mail to: hrm@cruisinc.eu. In such a case, the provided personal data will be updated, blocked or deleted within 30 days from receipt of the request, unless in conflict with legal requirements. In addition I acknowledge that I have read and understood the scope and purpose of the Cruisinc Group Privacy Policy found here.

* We need this information to respond to your application


Reach us at +357 25 817288

3 Thalia Street, 2nd Floor, Office 210-212, 3011 LIMASSOL, Cyprus

Get in touch!